Return Policy
Returns of Defective Products
Thank you for choosing our high quality shirts. We are committed to offering exceptional products to our customers. However, we understand that occasionally a product may be delivered faulty. In this case, our return policy is as follows:
1. Conditions for Return:
We will only accept returns of products that were delivered defective.
Products must be returned within 30 days from the date of delivery.
2. Return Process:
Please contact our customer service at [insert email or phone number] to report the product defect and begin the return process.
Once your return is approved, we will provide detailed instructions on how to ship the product back.
3. Return Address:
All returns must be sent to the following address in Portugal:
Portugal
4. Condition of the Returned Product:
The returned product must be in its original condition and not have been used, washed or otherwise damaged.
5. Refund or Replacement:
After we receive the returned product and verify the defect, we will offer the option of a full refund or replacement of the product, depending on your preference.
6. Deadline for Refund or Replacement:
We will do our best to process your refund or ship a replacement as quickly as possible, normally within 10 business days of receiving your returned product.
7. Return Costs:
Shipping costs for returning defective products will be covered by us, Except for Products with Free Shipping.
We apologize for any inconvenience you may have experienced due to a defective product. We are committed to ensuring your shopping experience is positive and satisfying.
If you have any questions or require additional assistance, please do not hesitate to contact our customer service.
Yours sincerely,
MonkeySorePT
Thank you for choosing our high quality shirts. We are committed to offering exceptional products to our customers. However, we understand that occasionally a product may be delivered faulty. In this case, our return policy is as follows:
1. Conditions for Return:
We will only accept returns of products that were delivered defective.
Products must be returned within 30 days from the date of delivery.
2. Return Process:
Please contact our customer service at [insert email or phone number] to report the product defect and begin the return process.
Once your return is approved, we will provide detailed instructions on how to ship the product back.
3. Return Address:
All returns must be sent to the following address in Portugal:
R. Viana do Castelo N4 2775-595
Carcavelos
4. Condition of the Returned Product:
The returned product must be in its original condition and not have been used, washed or otherwise damaged.
5. Refund or Replacement:
After we receive the returned product and verify the defect, we will offer the option of a full refund or replacement of the product, depending on your preference.
6. Deadline for Refund or Replacement:
We will do our best to process your refund or ship a replacement as quickly as possible, normally within 10 business days of receiving your returned product.
7. Return Costs:
Shipping costs for returning defective products will be covered by us, Except for Products with Free Shipping.
We apologize for any inconvenience you may have experienced due to a defective product. We are committed to ensuring your shopping experience is positive and satisfying.
If you have any questions or require additional assistance, please do not hesitate to contact our customer service.
Yours sincerely,
MonkeySorePT